Frequently Asked Questions

They are super fun! I take care of all the measuring and you get to mix and pour! Feel free to BYO or bring some light snacks. There is about 30mins - 1hr of cool time needed before we can add your flowers, if you choose a night class you can come back the next day to apply your flowers yourself or select the flowers and I can apply them for you! We have store pickup, local delivery, & shipping for an additional $7. 

Please reach out as soon as possible! Classes can be modified up to 24 hours before the class period. 

To ensure fair access and to allow us to manage resources effectively, we have the following cancellation policy. Cancellations made at least 24 hours before the workshop will receive a full refund. Cancellations made within 24 hours of the class will be charged a late cancellation fee of 50% of the class fee. No-shows will be charged the full class fee. Participants who need to cancel due to unforeseen circumstances (e.g., illness, emergency) should contact us as soon as possible to discuss possible exceptions. Please email info@JointGoodsPA.com to cancel or reschedule your class.

Yes and no! When you light your candle, the flowers will float in the melted wax. When the wax cools after you extinguish it, some may sink into the cooled wax. But they will float again when you light it next!

Yes! I can totally refill your Joint Goods candle when you're done with it. Refills are priced per ounce, and prices are subject to market pricing. Feel free to reach out to me via email or instagram to get your refill order started. Refill price is currently $2 per oz.

Yes! I am now a seller on Faire.com and you can also contact me directly to place a wholesale order. 

We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.

Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

I usually ship with USPS and it can take anywhere from 1-4 days. USPS has been experiencing some delays, so please feel free to reach out if there are any issues.