Stay tuned for more products launching! Weights of existing candles will be slightly changing, prices adjusting accordingly.

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@JointGoodsPA.com

Orders

Yes and no! When you light your candle, the flowers will float in the melted wax. When the wax cools after you extinguish it, some may sink into the cooled wax. But they will float again when you light it next!

Thankfully this is not a frequently asked question, but in the case that a product arrives damaged or something is missing from your order or you are otherwise unhappy with your order please reach out to me and I will make it right ❤︎

Pricing

Yes! I can totally refill your Joint Goods candle when you're done with it. Refills are priced per ounce, and prices are subject to market pricing. Feel free to reach out to me via email or instagram to get your refill order started. 

Yes! I am now a seller on Faire.com and you can also contact me directly to place a wholesale order. 

Production

Each Item is completely made to order, so production times can range from a few days to a week or two depending on what's in the order! If an order will likely take longer than that, I will reach out to you. Feel free to let me know if you need something by a particular date and I will do my best to accommodate those requirements ❤︎

Let me know if you need your order by a certain date and I can try to accommodate. Each item is made to order and candles need to rest for a minimum of 24 hours, and knits take time for me to actually knit. 

Shipping

Right now I am looking to expand shipping to all other countries! However it is just a one woman operation over here right now. If you are outside the United States please feel free to contact me and I will work with you to figure out shipping costs to your country! 

I usually ship with USPS and it can take anywhere from 1-4 days. USPS has been experiencing some delays, so please feel free to reach out if there are any issues.